Phishing and impersonation scams are rising across the internet. Be wary of emails asking you to ‘verify’ details, make payments, or share codes. Check sender details carefully before clicking any links, and If in doubt, go directly to your account from our website.
For extra protection, please enable two-factor authentication (2FA) on your account. It only takes a minute and makes your account significantly safer.
Please note that Live Chat support will be unavailable from 23rd December through to 2nd January, as we give our support team some well-deserved rest over the festive period.
During this time, our team will remain fully available via our ticketing system, and all support requests raised through tickets will be handled as usual.
We’d like to take this opportunity to thank you for your continued support and to wish all of our customers a Merry Christmas and a Happy New Year.
Warm festive wishes from everyone at Heart Internet
Cluster 55 (web193, 194, 195, 196) is down
Resolved Dec 22 at 04:45am GMT
Cluster 55 (web193, 194, 195, 196) recovered.
1 previous update
Cluster 34 (web145, 146, 147, 148) is down
Resolved Dec 21 at 03:51pm GMT
Cluster 34 (web145, 146, 147, 148) recovered.
1 previous update
Cluster 34 (web145, 146, 147, 148) and Cluster 59 (web302, 303, 304, 305) are...
Resolved Dec 20 at 04:11pm GMT
Cluster 34 (web145, 146, 147, 148) recovered.
3 previous updates
Cluster 49 (web26, 27, 28, 29) and Shared cPanel - Server 3 are down
Resolved Dec 19 at 08:50pm GMT
Shared cPanel - Server 3 recovered.
3 previous updates
Cluster 55 (web193, 194, 195, 196) is down
Resolved Dec 18 at 04:04am GMT
Cluster 55 (web193, 194, 195, 196) recovered.
1 previous update